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The Key Account Manager (KAM) is responsible for the successful promotion of approved products and helping define the Company as a leader within the ophthalmology community. This is done through development, cultivation and maintenance of long-term relationships with ophthalmic surgeons and all relevant personnel at ambulatory surgery center accounts. The KAM works on executing both clinical training of the product as well as understanding and assisting accounts with the reimbursement process to position products for rapid uptake. To accomplish this, successful performance will involve facilitating patient and provider access of product, and require the ability to help accounts understand and manage local payer reimbursement policies.
This role requires interaction with a variety of customers including; physicians (primarily surgeons), nurses, billing staff, administrators, financial personnel, i.e., any relevant stakeholder within ASCs and hospital outpatient departments. The KAM works with his/her assigned Area Sales Director and Reimbursement Manager to develop a local strategy and business plan that maximizes the opportunity across the assigned territory.
The Field Reimbursement Manager (FRM) is a regionally aligned, office-based position that provides access and reimbursement education and support for customers that utilize DEXTENZA® from Ocular Therapeutix. Customers will include Healthcare Providers (HCPs) and staff within offices, ambulatory surgery centers (ASCs), hospital outpatient departments (HOPDs), and other appropriate site-of-care facilities. The FRM will work closely with internal/external stakeholders including HCPs, billing and coding staff, revenue cycle managers and other professionals involved in securing appropriate Access & Reimbursement for the use of DEXTENZA®.
The FRM provides support through (1) product-specific provider reimbursement support, (2) coordination of HUB reimbursement services, and (3) managing payer/coverage pull-through initiatives. The FRM must have a solid working knowledge of buy-and-bill products with Medical (Part-B) reimbursement, as well as a clear understanding of all Public and Private insurance plans and benefit design. Additionally, the candidate should have a working knowledge of the “Medicare Pass-Through” program.
The FRM is expected to be a subject matter expert on access & reimbursement processes for a product with a permanent J Code and paid by the Medical benefit (i.e., pass-through, benefit verification, claim assistance, and appeals). In addition, the FRM needs to build and maintain strong relationships with provider practices and facilities, while implementing and managing field reimbursement responsibilities. The FRM role includes a high degree of communication, account coordination and cross-functional collaboration.
The Director, Supply Chain is responsible for developing and oversight of the product supply process for purchasing and management of materials to support clinical and commercial manufacturing. This strategic role works closely with the respective functional leaders in developing the strategies and processes necessary to ensure reliable, compliant, cost effective, and on-time supply of clinical and commercial product. This position will be responsible for leading the management and use of ERP, overseeing the cGMP Materials Management group, and providing critical oversight of the serialization, labeling, packaging, and distribution outsourced services.
Execute routine and non-routine analytical testing activities to support Innovation and external collaborations efforts as assigned by management. Take the lead on analytical characterization of new APIs and prototypes designed by innovation group and manage outsourced analytical CROs as needed. Participate in testing, project support, literature review to identify relevant testing methods, data review, ordering of laboratory supplies, maintaining instruments as well as drafting analytical summary reports. Participate in transfer of analytical methods to R&D.
This highly motivated, results oriented individual will develop, oversee, and execute against our ERP strategy by working with key stakeholders. The candidate will have proven experience managing alliances across the business, anticipating needs from clinical and commercial stakeholders and communicating internally for resource planning. The Planner/Scheduler should be familiar with developing clear, concise requirements with an awareness of risk mitigation strategy.
Execute routine and non-routine quality control testing activities as assigned by management. Take the lead on CAPA’s, change controls, investigations, and deviations. Participate in transfer of analytical methods to QC from the Analytical Development group. Participate in testing, project support, data review, ordering of laboratory supplies, and general upkeep of the laboratory.
We are seeking a motivated Scientist to join our Product Development team. The role includes but is not limited to product design and evaluation, formulation development, polymer characterization and support GMP manufacturing of clinical trial material. This individual will execute project activities and work with project team members to develop drug products using Ocular’s hydrogel-based drug delivery platform. The position is set in a dynamic and fast-paced environment. Critical areas of focus will be formulation development, drug delivery, scale-up and new product development.