Training Coordinator

Job Locations US-MA-Bedford
Posted Date 1 month ago(3/2/2021 1:54 PM)
Job ID
# of Openings


Position Summary:


The Training Coordinator supports all training activities within the Quality Systems team for the entire company. This includes administering the electronic Learning Management System (eLMS), managing training records, facilitating and conducting training whilst supporting the document revision process.


Principal Duties and Responsibilities include the following:

(Other duties may be assigned)

  • eLMS administration
    • Responsible for ensuring the administration of the eLMS system (currently MasterControl), including working with the provider to troubleshoot system issues, generating and performing user training, setting up and generating reports/ad-hoc reports,
    • ‘Championing’ the use of the eLMS and engaging with the user community to identify continual improvement opportunities,
    • supporting with future upgrades/expanded use of the eLMS tool.
  • Developing and delivering site wide GxP refresher training, New Employee Orientation, MasterControl, Qualified Instructors.
  • Creating and maintaining job codes for each department.
  • Developing and maintaining an employee onboarding program in conjunction with HR and IT.
  • User account management
    • Assigning training to new/transferred employees.
    • Developing and maintaining a process for closing out accounts of terminated employees.
  • Developing and delivering Qualified Instructor training qualification program.
  • Creating and maintaining training content for lectures and qualifications.
  • Booking lecture classes and maintaining rosters for attendees.
  • Reporting metrics for overdue training and being responsible for site goal for overdue training.
  • Assessing training plans and determining the appropriate level of training.
  • Supporting the document lifecycle process.



Qualification Requirements:

  • Bachelor’s degree or equivalent.
  • Minimum of 3 years previous experience in training in a GxP environment, and minimum of 5 years working in a GMP environment.
  • Proficiency with MS Office, including Word
  • Experience with MasterControl or other electronic documentation and training management system
  • Strong organizational and/or project management skills.
  • Solid written and verbal communication skills, experience with technical writing a plus.
  • Sound communication skills and customer focus, with ability to interact in a cross functional organization.



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